Shipping policy

ORDER PROCESSING:
Please allow 5 working days to process your order. Expect an email within 5 working days to let you
know your order is on the way!

STORE PICKUP - UNIT 213, Jubilee Centre, 130 Pershore Street, Birmingham, B5 6ND
Orders can be picked up daily, from 10am - 4pm. An email will be sent when your order is ready for
pickup.

UK SHIPPING RATES AND ESTIMATES:

Shipping option Estimated delivery time & price:
Tracked 48 £3.99 (2-3 working days)
Tracked 24 £5.99 (1-2 working days)
Next Day £10.00 (Next working day when ordered before 2PM)

NTERNATIONAL SHIPPING:
We offer international shipping to the every country outside the UK

Shipping option Estimated delivery time Price
Tracked standard £14.99 (10-22 working days)
Tracked first class £24.99 (3-10 working days)

Your order may be subject to import duties and taxes (including VAT), which are incurred once
a shipment reaches your destination country. Fairly Odd Shop/House of Odd is not responsible for these charges if they are applied and are your responsibility as the customer.

REFUNDS,RETURNS AND EXCHANGES
We accept returns up to 30 days after delivery, if the item is unused and in its original
condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible
at jodie@fairlyodd.co.uk with your order number and a photo of the item’s condition. We
address these on a case-by-case basis but will try our best to work towards a satisfactory
solution.

If you have any further questions, please don't hesitate to contact us at jodie@fairlyodd.co.uk